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Subject: Logon point fails to display

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rtd4smartaccess

Intermediate Member
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Posted:03/05/2006 10:16 AM

Hi,

We have 2 AG's (using both NICs) 4.2.2 (private hotfix) but had the issue below since 4.2 and we have the AAC 4.2 on a W2k3 SP1 server.

Now what happens is that after 1 to 2 days when we try to access the logonpoint like https://aac.mycompany.com/CitrixLogonpoint/aac we get PAge can not be displayed.
A workaround is to restart the AG or press the refresh gateway properties on the AAC server suite console.

I was wondering whether somebody has seen this before and/or that Baptiste from Citrix can look into this for us.
We have a case open with Citrix for more then 3 months now

Thanks

Joslyn

SmartAccessCentral Moderator
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Posted:03/05/2006 10:22 AM
How many policies are you running, there is a known issue when running large number of policies that causes the symptoms you describe. Tim Joslyn Tim@smartaccesscentral.com www.SmartAccessCentral.com

rtd4smartaccess

Intermediate Member
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Posted:03/05/2006 10:48 AM

We have 3 policies:

1 connection policy and 2 access policies.

the access policies just refer to the logon point.

Thanks

rtd4smartaccess

Intermediate Member
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Posted:17/05/2006 11:03 AM

This is issue has been addresses now:

see : http://www.brianmadden.com/forum/tm.aspx?m=50628

Thanks

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